Return and Refund Policy

Last Updated: October 16, 2026

At Sabse Hatke, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience. If you receive a damaged, defective, or incorrect product, please contact us so we can help resolve the issue.

1. Return Eligibility

You may request a return within 7 days of delivery, subject to the conditions below:

• The product must be unused, unworn (where applicable), and in its original condition.

• The product should be returned with its original packaging, tags, accessories, and any items included with it.

• You must provide your order number and a brief explanation of the return request.

• The return must be approved by our customer support team before the product is sent back.

Certain products may not be eligible for return due to hygiene, safety, personalisation, or other applicable restrictions. Any such restrictions will be communicated where relevant and will remain subject to applicable consumer protection laws.

2. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery at sabsehatke09@gmail.com.

Please include:

• Your order number.

• A description of the issue.

• Clear photographs or videos showing the product and the issue, where applicable.

After reviewing your request, we will inform you of the available resolution, which may include a replacement, return, or refund, as appropriate and subject to applicable law.

3. How to Request a Return

To request a return:

1. Email sabsehatke09@gmail.com within 7 days of receiving your order.

2. Mention your order number and the reason for the return.

3. Attach supporting photographs or videos if the product is damaged, defective, or incorrect.

4. Wait for our team to provide return instructions before shipping the product.

Products sent back without prior approval may experience processing delays. This does not limit any rights you may have under applicable consumer protection laws.

4. Refund Policy

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed within 5–7 business days. The time taken for the amount to appear in your account may vary depending on your bank, payment provider, or original payment method.

Refunds will generally be issued to the original payment method where possible. For Cash on Delivery (COD) orders, our team will contact you to arrange an appropriate refund method.

Shipping charges, if any, may be refundable or non-refundable depending on the reason for the return and applicable law.

5. Exchanges

Exchanges may be offered depending on product availability and the nature of the issue. Please contact us at sabsehatke09@gmail.com with your order details to check the available options.

6. Return Shipping Costs

For damaged, defective, or incorrect products, we will communicate the appropriate return or resolution arrangements.

For other eligible returns, return shipping costs may be the customer's responsibility where permitted by applicable law and communicated before the return is completed.

7. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at sabsehatke09@gmail.com. Cancellation may not be possible once an order has been processed or dispatched. Your rights under applicable law remain unaffected.

8. Contact Us

For return, refund, or exchange requests, contact us at:

Store Name: Sabse Hatke
Website: https://sabsehatke.in
Email: sabsehatke09@gmail.com

We appreciate your trust in Sabse Hatke and will do our best to assist you with your concerns.